WORKSHOPS
Service Resilience Workshop
On Thursday 2nd of April, HEAnet held a workshop at 5 George’s Dock to advise clients of our plans to evaluate the expansion of Service Resilience for clients on their IP network. We discussed the business needs of clients asking them to identify if they require a resilient network to sustain these needs currently or in the future.
Connectivity to client networks has increased in scale, availability, functionality and geographic diversity and we asked each client representative to critically analyse their respective resiliency needs and advise us of their requirements for enhanced service availability for their network connectivity to HEAnet.
We explained how and why we might increase resilience in our networks for our clients and showed some examples of the components where resilience could be added.
We also discussed some other longer term strategies and highlight some network changes designed to simplify connectivity for some clients.
The Agenda was as follows:
09.45am Better Service through Resilience - Gareth Eason, HEAnet presentation
10.00am Requirements for Service Levels & Business Continuity - Andrew Mackeral, HEAnet presentation
10.30am Interface between the Campus and HEAnet - Dave Wilson, HEAnet presentation
11.00am Feedback Client requirements for IT performance and Availability
12.00am Procurement of Equipment: Policies & Synergies - Nick Murray, HEAnet presentation
12.30pm Lunch (provided)
01.30pm End to End Light Path Policy, Opportunities for Campus Networks - Eoin Kenny, HEAnet presentation
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