Client Solutions – ServiceNow
| 09:15 – 09:20 | Welcome and Introductions |
| 09:20 – 09:25 | Students are the customers of higher education and their customer experience matters greatly |
| 09:25 – 09:30 | Staff can better respond to requests for all the services they offer when those services are well managed and tracked |
| 09:30 – 09:45 | Demo: A Single Point of Entry to Request Service, Deliver Knowledge and Documents |
| 09:45 – 09:55 | Q&A |
| 09:55 – 10:10 | Demo: Deploying Mobile Applications for Student and Faculty Use |
| 10:10 – 10:20 | Q&A and Close |