ITSM Framework: Client Solutions (ServiceNow)

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Client Solutions – ServiceNow

Register

09:15 – 09:20 Welcome and Introductions
09:20 – 09:25 Students are the customers of higher education and their customer experience matters greatly
09:25 – 09:30 Staff can better respond to requests for all the services they offer when those services are well managed and tracked
09:30 – 09:45 Demo: A Single Point of Entry to Request Service, Deliver Knowledge and Documents
09:45 – 09:55 Q&A
09:55 – 10:10 Demo: Deploying Mobile Applications for Student and Faculty Use
10:10 – 10:20 Q&A and Close