ITSM Framework: Xcession (4me)

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Xcession – 4me

Register

09:15 – 09:20 Welcome and Introductions
09:20 – 09:25 Xcession & 4me
09:25 – 09:40 Service-centric Architecture
09:40 – 09:50 Context of ITSM & education-related service management
09:50 – 10:00 Case Study – University of Hasselt, Belgium
10:00 – 10:10 Case Study Q&A
10:10 – 10:30 Demo
10:30 – 10:45 Q&A and Close

Link: https://www.4me.com/blog/