Issue 2 – June 2019
On Thursday 23rd of May we held our first ‘Meet the SME’ event of 2019, in our offices at 5 Georges Dock.
This was an interactive event which provided clients an opportunity to meet face-to-face with a number of HEAnet Subject Matter Experts (SMEs) and have any questions about our services, answered.
On the day, we covered topics such as: Brokerage Services, connectivity, eduroam, ICT Security Services, Identity & Access and Media Hosting/Video Conferencing. SME’s were also on hand to answer questions on other areas of interest to clients.
Using a ‘speed-networking’ format, clients had 15-minute sessions with each of our SMEs covering the services listed above. The format also facilitated opportunities for clients to collaborate with each other and share ideas during the sessions. The feedback from the event was very positive with an overall Net Promoter Score of 69.
We are planning a second ‘Meet the SME’ event later in the year in a regional location, tbc. Please keep an eye on our website for details of future events Workshops or check out the newsletter events section.
For information on this and future events, please contact firstname.lastname@example.org