What is DVC?
HEAnet has established a licensing arrangement with Vidyo for the provision of this service.
Vidyo represents the very latest in low-latency, high- definition video-conferencing technology. It can be employed in an academic or research setting with a minimum of equipment requirements.
- Service Profile SLA
HEAnet’s Desktop Video Conferencing (DVC) can bridge the distance between staff, partners and locations instantly. Available on desktop and mobile devices, as well as dedicated video-conferencing equipment, Vidyo represents a first-choice solution for desktop conferencing, with the option of federated log-in via Edugate. Please visit: Edugate
Who Can Use It
To set up on HEAnet’s DVC system, a client simply needs to contact HEAnet’s Multimedia Team. HEAnet has access to a number of Vidyo licences, and will dispense these licenses to the client, and assist in the process of setting up a “tenant” or user-interface, for the organisation.
This can then be administered by the relevant IT department, providing licenses as required to staff, academic partners and students.
Minimal Equipment Needs
DVC can be set up through a variety of available platforms and equipment, including desktop, mobile, and audio visual set-ups.
HEAnet’s DVC service can be used for quick one-to-one video conferences, or for large-scale meetings. The service features:
Educational and research institutions around the country regularly need to confer and hold conference meetings. These often involve both internal staff and external partners.
These can vary from regular meetings, to video workshops, to thesis defences, to critical cross-institutional meetings. A dependable video conferencing system is vital in these scenarios.
Setting up a video conferencing system between different organisations can be challenging. The process can be complicated by issues such as firewalls, incompatible equipment and video lag.
HEAnet’s DVC service resolves the above issues through a common and easy-to-use video conferencing solution. This avoids the prohibitive costs of installing new “room” based systems. Crucially, the installation of Vidyo on existing equipment causes a very minimal amount of disruption to educational or research organisations.
There is no charge to HEAnet clients for the use of Desktop Video Conferencing.
Support for DVC is provided through the HEAnet NOC.
You can contact the HEAnet NOC by emailing firstname.lastname@example.org or by calling 01-660-9040, Monday to Friday, 09:00 – 17:30.
The HEAnet NOC is committed to ensuring every client receives a consistent, responsive service with an emphasis on minimising client disruption.