Students and academic staff

If you experience problems accessing a website using Edugate, contact your home institution helpdesk in the first instance.
If you can access a web site and experience difficulties using the web site, you should seek support from the web site operator.
If you have any other difficulties please contact your home institution helpdesk.


Edugate Members

Support services are provided on the Edugate website at, otherwise contact HEAnet’s Network Operations Center at (9-5 Mon-Fri).


Community Support

See how others have used Edugate by joining the Edugate Users email list.

Follow Edugate developments by following our announcements.