• What is eduroam?

    eduroam stands for education roaming.

    It provides secure and easy to use WiFi access in thousands of locations in more than a hundred countries around the globe.

    Once you’ve connected for the first time you never need to enter your details again, eduroam will automatically connect you whenever you’re in range of an eduroam hotspot.  The best thing is, the hotspot you’re using never sees your details.

    There are over 80 hotspots across Ireland, located in Universities, Institutes of Technology, other third-level educational and research organisations, HSE managed hospitals and Shannon Airport.  You can see the full list of eduroam participants in Ireland here.

    eduroam: simple, easy and secure

  • Data Protection Addendum SLA eduroam National Gateways SLA Managed Radius Service

How it works

eduroam relies upon the existing WiFi infrastructure at each participating site. Participating sites can use the eduroam CAT (Configuration Assistant Tool) utility to distribute eduroam profiles to their users. This offers users a simple and convenient means of enabling eduroam access for their laptop, tablets, smart phones, etc. Users can download their profiles directly from

The downloaded profile will configure your device appropriately for eduroam. An app is available from the Google Play Store to facilitate setup of Android devices.

This set-up is required once only per device. Whenever an eduroam hotspot is encountered, an authentication request is instantly relayed to your home institution to confirm your eligibility to use the hotspot.

CAT Tool

  • Visual front-end for wireless admin tools
  • Straight-forward and effective
  • Removes need for manual configuration
  • Available through
  • From a Service Desk perspective, eduroam is a dream. The (CAT) tools are essential, as manual installation on a huge range of devices just isn’t feasible.

    Students are able to self-help, and a huge amount do the installation themselves. I was incredibly pleased with the results.

    Before enabling eduroam, foreign students would be expecting it at CIT, and frustrated not to find it.

    Aidan McDonaldHead of IT Operations, Cork Institute of Technology
  • Contact HEAnet

    Support for eduroam is provided through the HEAnet NOC.

    You can contact the HEAnet NOC by emailing or by calling 01-660-9040, Monday to Friday, 09:00 – 17:30.

    The HEAnet NOC is committed to ensuring every client receives a consistent, responsive service with an emphasis on minimising client disruption.