eduroam stands for education roaming.
It provides secure and easy to use WiFi access in thousands of locations in more than a hundred countries around the globe.
Once you’ve connected for the first time you never need to enter your details again, eduroam will automatically connect you whenever you’re in range of an eduroam hotspot. The best thing is the hotspot you’re using never sees your details.
There are over 120 hotspots across Ireland, located in Universities, Institutes of Technology, other third-level educational and research organisations, HSE managed hospitals and Shannon Airport. You can see the full list of eduroam participants in Ireland here.
The technical stuff – How it works?
eduroam relies on existing Wifi infrastructure at each participating site.
Users can avail of eduroam CAT – a Configuration Assistant Tool allowing participating sites to distribute eduroam profiles to their users. eduroam CAT is a straightforward visual front end for wireless admin tools. This means users will be easily able to access eduroam for any of their devices, removing the need for manual configuration.
CAT set-up
You only need to set up each device once.
- If the mobile device is running Android, first install the eduroam CAT app from Play Store – Please note:
- If the Android device can’t use Play Store, then an alternative is to download the same app from GitHub instead.
- Do not uninstall the eduroam CAT app later, as this may break the ability of the device to use eduroam WiFi.
- Open a web browser on the mobile device (Note: If using an Apple device, the user must use the Safari web browser for this)
- Browse to https://cat.eduroam.org
- Click on “download your eduroam installer” and follow the instructions. Enter the appropriate eduroam username and password when prompted.
- If the user encounters problems, they should contact the IT support staff of their home organisation.
Now you can use the internet while you roam safely, quickly and securely.
Related eduroam services
- eduroam National Gateways
The eduroam national gateways are a critical component of eduroam in Ireland. They are the means by which eduroam participants in Ireland are hooked into the global eduroam service. - Managed Radius Service
The Managed Radius Service is the service under which HEAnet build and maintain the Radius servers that a site must have in place in order to participate in the eduroam service. - eduroam Managed IdP a GÉANT based service for small clients (<200 people) allowing them to implement Identity Management (for eduroam) in their organisation without needing the skills or infrastructure inhouse.
Additional information on these related eduroam services is available from our Service Desk noc@heanet.ie
The following details will allow you to verify the compatibility of your wireless device, and configure your wireless client to avail of the eduroam service at our offices:
- Wireless network name (SSID): eduroam
- Encryption levels supported: AES (some wireless clients list this as an option under “WPA2” or “WPA2 Enterprise”)
Authentication details
- In addition to knowing your credentials, you may also need to explicitly configure your wireless client to allow your credentials to be conveyed securely to your home site. If any such configuration is needed, the relevant details are provided by your home site.
Network access details
The following details are for network access provided from our offices via eduroam:
- Port/Protocol restrictions : All outbound IP traffic is permitted except for SMTP (to block outbound e-mail spam) and Windows networking traffic (to block outbound worms and virii)
- Transparent proxying of your traffic: No
- Network Address Translation (NAT) of wireless device address: No
- IPv6 support: No
In summary, once successfully authenticated your wireless device will be allocated a public IP address and you will have direct Internet access via both IPv4 and IPv6.
Note that authentication problems should typically be addressed to the support staff at your home site, as the security mechanisms within eduroam mean that much of the detail of the authentication step is not visible to the support staff at visited sites.
More Information
Contact our Service Desk, Monday to Friday 09:00 – 17:30
Email: noc@heanet.ie
Tel: +353 (0)1 6609040
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