What is Point-to-Point?
Point-to-Point is a service provisioned by HEAnet which allows institutions to link remote sites and campuses into a single Local Area Network.
It is an established, cost-effective service of substantial use to Irish educational and research facilities which have multiple locations, campuses or remote buildings.
- Service Profile SLA
A Point-to-Point link aids in the smooth delivery of HEAnet services and can be an asset to any institution.
Specially Designed for HEAnet Clients
Point-to-Point links can be smoothly rolled out for clients, depending on end point locations, third parties and available resources.
Clients can contact HEAnet via email@example.com to inquire about Point-to-Point links.
HEAnet also has the ability to manage existing Point-to-Point connections and re-configure them as necessary. This flexibility underlines the client- focussed nature of HEAnet’s ever-evolving network.
Active Network Improvement
The Point-to-Point service can be broadly understood as providing extensions to the HEAnet network.
The continued evolution and improvement of the network, as outlined via HEAnet’s strategic plan, ensures client organisations will continue to receive seamless and reliable connectivity, with an expanding portfolio of additional services.
Support for Point-to-Point Links is provided through the HEAnet NOC.
You can contact the HEAnet NOC by emailing firstname.lastname@example.org or by calling 01-660-9040, Monday to Friday, 09:00 – 17:30.
The HEAnet NOC operates on a 24/7 basis for Priority 1 faults. A priority 1 fault counts as loss of service.
The on-call engineer can be contacted on + 353 1 6609 040. Emails to email@example.com are only monitored during normal business hours.
The HEAnet NOC is committed to ensuring every client receives a consistent, responsive service with an emphasis on minimising client disruption.