DNS Zone Manager – Self-Service Domain Name System (DNS) Management
DNS Zone Manager is HEAnet’s new self-service platform, empowering IT teams across our client institutions to manage their HEAnet-hosted DNS zones independently and securely at any time. It’s a natural evolution of HEAnet’s long-standing DNS hosting service, offering the same reliability with enhanced flexibility and control.
Built on trusted open-source software, the service allows users to make DNS changes directly, without needing to contact our service desk, while still having HEAnet support available when needed.

Key Benefits
🛠️ Self-service DNS management
DNS Zone Manager puts control in your hands. You can now manage DNS zones directly through a secure, easy-to-use web interface, eliminating the need to log support tickets for routine changes.
⚡ Faster turnaround, 24/7
Make changes when you need to, not just during office hours. Whether it’s updating records, adding subdomains, or removing entries, DNS updates can be applied in real time, any time.
💸 Provided at no additional cost
DNS Zone Manager is provided at no additional cost to HEAnet clients, as part of our ongoing commitment to delivering reliable, high-quality infrastructure services to the education and research community.
🧭 Easy to use
With a simple interface designed for IT administrators, DNS Zone Manager is intuitive and efficient; no deep DNS expertise required. It’s built for clarity, speed, and accuracy.
🚀 Evolved from our trusted DNS Hosting service
DNS Zone Manager builds on the solid foundation of our existing DNS Hosting service, which has supported institutions for many years. This next-generation platform offers more autonomy while maintaining the same dependability.
🤝 HEAnet support is still available
Prefer to get help or need assistance with more complex changes? Our experienced service desk team is still here to support you, just like before.
How can I start using DNS Zone Manager?
To sign up or find out more information about DNS Zone Manager, email noc@heanet.ie.
More Information
Contact our Service Desk, Monday to Friday 09:00 – 17:30
Email: noc@heanet.ie
Tel: +353 (0)1 6609040
