Our People

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Our people are dedicated and reliable. We hold ourselves to the highest standards of service delivery, innovation and collaboration. Our people are future focused, enjoying the challenge of developing solutions that are robust and built to last.  Our people are leaders, a powerful combination of individual drive and collective expertise.


We all know that what we do is bigger than us.  We have a common purpose and a common vision – to enable Ireland’s digital ambition.

Brief bio’s of our Heads of Function:

Ronan Byrne


Ronan has the primary responsibility for leading HEAnet.

Ronan’s career at HEAnet extends back to 2004 and he has overseen many large-scale programmes over this time, including the development of the Schools Broadband Network, migration of the Institute of Technologies from ITNet, the establishment of the Edugate National Federated Identity Service, delivery of a 100Gb network backbone, and building a highly performing Brokerage Services unit that delivers more than €7m savings for the sector annually.

Ronan is a member of the Board of Directors of the EOSC (European Open Science Cloud) Association, and a member of the Irish Government’s National Open Research Forum steering group. Ronan also represents HEAnet at the GÉANT General Assembly and is Chair of a GÉANT Network Infrastructure Advisory Committee advising on the upgrade of the pan-European GÉANT network.

Prior to joining HEAnet, Ronan established a successful track record of large-scale ICT programme delivery, having led engagements with some of the most respected organisations in Ireland, across both private and public sectors. Previous employers include Fujitsu, Via Networks, ICL Computers, and Aer Lingus.

Ronan holds an MSc in Business Leadership & Management Practice from the Smurfit Business School at University College Dublin and an MSc in Internet Systems from Dublin City University. Ronan is also an Associate Member of The Governance Institute.

John Creaven

Client Services Director

John is the Client Services Director at HEAnet.

John comes to HEAnet from The University of Western Australia, where he led transformative changes within Information Services in how they approached their service delivery to clients.

John is a member of the HEAnet executive team, and his primary focus is ensuring that the services HEAnet deliver are relevant to the needs of our clients.

John graduated from the Galway-Mayo Institute of Technology, holds an MSc in Internet Systems from DCU and an MBA from the Edinburgh Business School, Heriot-Watt University.

Brian Boyle

Technical Services Director

Brian is our Technical Services Director, managing a number of teams who maintain our network infrastructure and deliver our services portfolio. 

Before joining HEAnet in 2002, Brian worked at Indigo/Eircom in telecommunications and infrastructure development, and in manufacturing operations and software development in Motorola.  Brian holds a B.Sc in Computer applications from DCU.

During his time with HEAnet, Brian has worked on a wide variety of projects, initially in project and service management (using qualifications gained along the way in Prince2 project management and ITIL service management), then as a team manager, and now as the Director of Technical Services, which consists of the teams operating and developing the infrastructure that deliver HEAnet’s service portfolio.

As a senior executive in the organisation, Brian is also responsible for engaging with stakeholders, funding conversations, business case research and development, and providing insight into organisational strategic planning and execution. He has worked on a wide variety of projects, using qualifications gained along the way in Prince2 project management and ITIL service management.

Susie Leacy

People Operations Director

Susie is our People Operations Director at HEAnet.

Susie came from Musgrave Wholesale Partners, supporting the wholesale and Foodservice areas in a time of organisational change. Susie is a Functional Head in HEAnet who has responsibilities for People Operations. This incorporates all people related matters for HEAnet as well as supporting our subsidiary EduCampus Services. Susie’s focus is ensuring that our people at the centre of what we do and how we work together.

Susie graduated from the Dublin Institute of Technology and holds a MSc in Human Resource Management from the UCD Michael Smurfit Graduate School of Business.  She also holds Chartered Fellowship Membership with CIPD (The professional body for HR and people development).

Dónal Ó Cearbhaill

Schools Network Director

Dónal is our Schools Network Director

Dónal and has been working with HEAnet since 2004 and is responsible for providing Ireland’s schools (primary & post-primary) with high-availability internet and network security services.

Dónal has over 19 years experience in the technology sector and previously worked for Oracle in Dublin and EF Education in Boston, Massachusetts. 

He is a graduate of the National University of Ireland Galway with a degree in Electronic & Computer Engineering.