Service Continuum

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• Level 1: Brokered

  HEAnet Store (multiple vendors)
  Vendor agreements/frameworks

• Level 2: Third Party

  Video Conferencing Scheduling

• Level 3: Pilot

  ICT Security Services

• Level 4: Managed
• Level 5: Fully Managed

• DVC (Desktop Video Conferencing)
  Hot Standby (Website Failover)
  Listserv (Mailing Lists)
  Live Streaming
  Website Hosting

• Accelerate Connectivity
  Data Centre Hosting
  eduroam
  FileSender (Large File Transfer)
  Identity & Access – JAGGER
  IP Connectivity

• Media HostingMiddleware (Edugate)
  Point-to-Point Links
  SAML Identity Provider Services
  Security – CERT
  Security – Real-time blacklisting