Telephony Products and Associated Services

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This is a HEAnet framework available to HEAnet, its member institutes and consumers of its services.

Products Available Under Framework

This is a multi-supplier, multi-lot framework for the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams.

There are nine lots and five suppliers on this framework. The suppliers on the framework are Telcom, Conversation Piece, Damovo, PFH Technology and DigitalWell.


The framework will expire on 28 February 2026 with an option to extend by one 12-month period.

More Detailed Information

There is an information bundle available for each solution type. You can request the relevant information bundle(s) here.

For more information, please contact