Admin by Request Licenses and Support

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This is an Atlantic Technological University (ATU) framework available to HEAnet, its member institutes and consumers of its services.

Services Available Under Framework

This is a single supplier framework with Renaissance for the provision of new and renewed Admin by Request licenses and support which enables IT departments to identify local admin rights usage, automate rights revocation and replace permanent un-audited admin rights use with an easy-to-use per request, or time limited, privilege elevation system.

Elevated rights operations such as printer setups, installation and plugin management can all be performed by users, maximising productivity whilst still maintaining full security framework compliance. Admin By Request consists of an on-premises endpoint agent (Windows, Mac or Linux) and a management portal.


The framework will expire on 17 April 2027.

More Detailed Information

You can request the information bundle here by selecting HEAnet Frameworks / Drawdowns / DPS / AdminByRequest_Renaissance.

For more information, please contact